Derek Bodner’s Blog



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Customers just asking for it

So…A customer comes into chat with one of our tech support guys. Asks him to show him how much disk space he’s using on one of our Linux accounts. The tech comes over, asks me how to do it I show him, and I go “hm…that directory has 6.2 gigs in it”. Go into that directory, and it has a folder called “utils” and “img&videos-xrated”. Interesting. The site contained Playboy shots, x-rated videos, and Warez (including Photoshop 7 and Divx movies). I checked the IP he chatt’d in on, and the IP in the FTP logs, and sure enough he transferred the files up himself.

How stupid do you have to be to upload illegal content, then come in and ask questions about how much disk space you have left? Why don’t you practically tell us you’re hosting illegal content? It’s particularly bad when we’re one of Adobe’s bigger ColdFusion clients in our industry. We can’t allow Photoshop to be sitting up there.

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